Privacy Policy

At Love Is Learning, we are committed to protecting the privacy and security of the families we serve. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect information that you provide to us directly, including:

• Contact information (e.g., name, email address, phone number).
• Student information (e.g., grade level, learning goals, academic interests).
• Payment information (processed securely through Stripe).
• Communications you have with us via email or our contact forms.

2. How We Use Your Information

We use the information we collect to:

• Provide and personalize our tutoring services.
• Manage bookings and process payments.
• Communicate with you regarding sessions, progress, or administrative inquiries.
• Improve our website and service offerings based on feedback.
• Comply with legal obligations.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your sensitive data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

4. Third-Party Services

We utilize trusted third-party services to facilitate our business operations, such as Stripe for payments and Acuity Scheduling for session management. These third parties have their own privacy policies governing how they handle your data.

5. Cookies & Similar Technologies

We keep tracking to a minimum. We do not use advertising or analytics cookies, and we don't sell your data. Here is everything we use:

• Essential / functional (first-party): small items stored in your own browser to remember your choices — for example, your cookie preference and whether you've dismissed a pop-up. These are necessary for the site to work and are not used to track you.
• Booking calendar (Acuity Scheduling): our scheduling calendar is embedded from a third party and may set its own cookies. To protect your privacy, it loads only when you choose to — you'll see a "Load the booking calendar" prompt, or you can accept cookies in the banner. Payments within the calendar are handled by Stripe.
• Web fonts (Google Fonts): we load fonts from Google, which receives your IP address to deliver them. No cookies are set for this.

You can change your choice at any time by clearing this site's stored data in your browser, and you can block cookies in your browser settings — though the booking calendar may not work if you do.

6. Your Rights

You have the right to access, correct, or request the deletion of your personal information. To exercise these rights, please contact us at the email address provided below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].